Advanced Queue Management System
Our tailored Advanced Queue Management System represents an intelligent solution designed to improve the customer experience prior to and during their visits. It's a sophisticated approach utilized by organizations dealing with high customer volumes, enabling precise measurement, efficient management, and seamless organization of customer queues. Through this system, we optimize the waiting process, ensuring a smooth and streamlined journey for each customer. With our smart queueing management system, we offer the following solutions:
Our premier offering, the Self Service Kiosk, represents a cutting-edge dynamic token dispensing solution meticulously crafted to assist customers with utmost convenience. Equipped with intuitive, multilingual, and interactive touchscreens, this system efficiently showcases a comprehensive array of branch services, empowering customers to make their selections effortlessly.
Main Features
Our second solution, Green Tickets, encompasses a digital ticketing solution delivered via email or SMS, providing comprehensive ticket details. This eco-conscious alternative not only contributes to a reduction in carbon footprint but also underscores our commitment to environmental sustainability.
An application available to both service officers and customers, this application enables service officers to allocate and set appointments for customers. Similarly, through its mobile application, customers can book their appointments for the desired services in their preferred branches.
Key Features
A centralized content management system that enables branch managers to organize, supervise, and manage content displayed on screens. Elements displayed can include ads, announcements, queue status updates, and waiting time information.
Key Features
A Dynamic Report Generator that enables generating various reports from the built-in database. It provides customizable analytical and statistical reports as needed quickly and accurately about transactions, visits, services, and the performance of front office personnel.
Business Intelligence Specifications
A key module for service managers to be able to schedule alerts and send automated notifications to corresponding customer segments in the form of emails or SMS messages.
Main Features
Build custom-branded questionnaires using an interactive interface to collect customer feedback through display terminals or mobile applications in the form of your branded survey. This system is integrated as part of the advertising module of your system. It’s scalable through easy integration with third-party systems.
Main Features
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